Branch Processor

Works with Loan Officer to determine product suitability; communicates changes to Loan Officer

Compiles financial and other needed data to complete loan file

Orders supporting documentation, such as appraisals, verifications of employment, verifications of deposits, etc.

Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation

Communicates with Loan Officer and borrowers to obtain missing documentation

Reviews files for completeness prior to submission to Underwriting

Obtains documentation needed to clear conditions, if required

Submits approved files to Closing

Prioritizes workflow so loans close on time

Communicates with title company, appraiser, and other vendors as required

Provides excellent customer service to borrower, loan officer, vendors, and other interested parties

Prepares and sends approval and denial letters. Directs client to Loan Officer or other Licensed employee to clarify and or answer any questions

Records data on the status of loans, including number of new applications and loans approved, cancelled or denied

Attends any scheduled weekly pipeline calls

Understands and strives to meet or exceed all operational metrics

Participates in proactive team efforts to achieve departmental and company goals

Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions

Leads a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Performs other duties as assigned

Solid knowledge and understanding of conventional and government (FHA/VA) loan requirements

Solid knowledge and understanding of state and federal real estate lending regulations

Solid knowledge and understanding of loan processing software systems

Solid knowledge and understanding of desktop underwriting programs

Extensive knowledge and understanding of customer service and intrapersonal best practices

High School diploma or equivalency degree or equivalent in education and experience

1+ years of experience as a Loan Processor strongly preferred

Demonstrated experience in or knowledge of the Mortgage industry preferred

Demonstrated experience in analyzing, interpreting data, and critical thinking

Demonstrated experience using available information to make sound business decisions

Demonstrated experience working in a fast paced and changing environment

Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines

Demonstrated experience with MS Office software products including 10 key

Must be available via Microsoft Teams during normal business hours

This position is primarily a work remote position

This position involves extended periods of time sitting at a computer in a desk

Local travel may be required for company or career-related meetings, programs, or events