Branch Processor

Careers with The Wood Group of Fairway

The Branch Processor position prepares loan files for residential mortgage application managers. Communicates with branch and corporate employees and settlement agents in a timely, efficient, and courteous manner.

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Essential Job Functions

  • Works with Loan Officer to determine product suitability; communicates changes to Loan Officer

  • Compiles financial and other needed data to complete loan file

  • Orders supporting documentation, such as appraisals, verifications of employment, verifications of deposits, etc.

  • Evaluates loan applications for reasonableness and, if needed, escalates files for further evaluation

  • Communicates with Loan Officer and borrowers to obtain missing documentation

  • Reviews files for completeness prior to submission to Underwriting

  • Obtains documentation needed to clear conditions, if required

  • Submits approved files to Closing

  • Prioritizes workflow so loans close on time

  • Communicates with title company, appraiser, and other vendors as required

  • Provides excellent customer service to borrower, loan officer, vendors, and other interested parties

  • Prepares and sends approval and denial letters. Directs client to Loan Officer or other Licensed employee to clarify and or answer any questions

  • Records data on the status of loans, including number of new applications and loans approved, cancelled or denied

  • Attends any scheduled weekly pipeline calls

  • Understands and strives to meet or exceed all operational metrics

Non-essential Job Functions

  • Participates in proactive team efforts to achieve departmental and company goals

  • Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions

  • Leads a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

  • Performs other duties as assigned

Required Knowledge and Experience

  • Solid knowledge and understanding of conventional and government (FHA/VA) loan requirements

  • Solid knowledge and understanding of state and federal real estate lending regulations

  • Solid knowledge and understanding of loan processing software systems

  • Solid knowledge and understanding of desktop underwriting programs

  • Extensive knowledge and understanding of customer service and intrapersonal best practices

Required Education and Experience

  • High School diploma or equivalency degree or equivalent in education and experience

  • 1+ years of experience as a Loan Processor strongly preferred

  • Demonstrated experience in or knowledge of the Mortgage industry preferred

  • Demonstrated experience in analyzing, interpreting data, and critical thinking

  • Demonstrated experience using available information to make sound business decisions

  • Demonstrated experience working in a fast paced and changing environment

  • Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines

  • Demonstrated experience with MS Office software products including 10 key

Physical Environment

  • Must be available via Microsoft Teams during normal business hours

  • This position is primarily a work remote position

  • This position involves extended periods of time sitting at a computer in a desk

Travel Expectations

  • Local travel may be required for company or career-related meetings, programs, or events

Reasonable Accommodations

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.