Branch Closing Disclosure Specialist

Works on all files within the “first in first out” (FIFO) order, as well as prioritizing “rush” files

Reviews and audits data entry in Encompass and provided documentation for errors based on information uploaded into the system (title fees, sales/purchase contract, invoices, HOI, CPL, wire instructions, taxes etc.) and makes corrections to ensure the data entered reflects accurate/compliant information and meets all state and federal regulations

Completes data input for Initial Closing Disclosure – verifying lender fees, title fees, and MRI

Sends prepared Initial Closing Disclosure draft via secure email first to the LO team and LP for review/approval and then to the borrower, closing agent, and real estate agents

Releases the Initial Closing Disclosure to the borrower via Encompass e-sign, US mail, and/or print to have executed in person. Sends to the title company for balancing.

Notifies the Branch, Settlement Agent and the corresponding Closer that the Initial Closing Disclosure has been sent to the borrower

Releases the file to the Closer for completion of the closing process

Provides wire support for Closers, including, but not limited to, VOEs and document updates

Understands and strives to meet or exceed all operational metrics

Participates in team efforts to achieve departmental and company goals

Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions

Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Performs other duties as assigned

Solid knowledge and understanding of customer service and intrapersonal best practices

High School diploma or equivalency degree

Demonstrated experience with attention to detail, written and oral communication, time management, multi-tasking, and working in a team atmosphere adhering to tight deadlines

Demonstrated experience producing accurate and detailed work on multiple projects under time pressure

Demonstrated experience with MS Office software products

Demonstrated experience with high volume data entry

This position is primarily a work remote position

This position involves extended periods of time sitting at a computer in a desk

Local travel may be required for company or career-related meetings, programs, or events.