Production Partner (Amarillo)

Assists Loan Officer in preparing preliminary loan packages for processing by obtaining missing documentation and other information from customers. This includes but is not limited to collecting, sending, or verifying items like: AUS findings, Addresses on DL and the file, Credit Inquiries on Credit Report, Bank Statements, Works with LO to get Completed Income Worksheets

Analyzes customers financial data to identify appropriate products to meet customers’ financial goals

Completes loan applications according to The SAFE Act

Maintains knowledge of all Fairway policies and guidelines and understanding of all company products

Advises consumers of Fairway’s lending guidelines and procedures

Develops plan to exceed Fairway’s goals for loan quality and productivity

Adheres to all company policies and guidelines and federal and state regulations related to real estate lending

Implements and adheres to group-level systems/workflows that are established

Organizes documents and filing system by using standardized naming conventions so they can be determined without needing to be opened

Responds to customers’ general questions regarding procedures in the absence of the Loan Officer

Communicates status of approval and denial letters

Updates customers, real estate agents, and titles companies on the loan’s progress

Maintains Loan Officers’ databases of customer information

Records data on the status of loans, including number of new applications and loans approved, cancelled, or denied

Assists Loan Officers with marketing campaigns through mail, email, and internet

Attends closings, as required

Performs other administrative tasks, such as faxing, emailing, making telephone calls, to support the Loan Officer

Participates in and leads proactive team efforts to achieve departmental and company goals

Adopts Fairway values in personal work behaviors, decision making, contributions and interpersonal interactions

Contributes to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun.

Performs other duties as assigned

Solid knowledge and understanding of conventional, government (FHA/VA), and Jumbo loan requirements

Solid knowledge and understanding of state and federal real estate lending regulations

Solid knowledge and understanding of customer service and intrapersonal best practices

Direct communication with the client must be in keeping with the customer-centric focus of the company. Refer to Fairway’s 10 Core Values.

Demonstrates integrity beyond reproach, dependability, and can think critically under pressure during high stakes customer interactions

High School diploma or equivalency degree

Prior mortgage lending or related sales experienced preferred

Demonstrated experience analyzing and interpreting data

Demonstrated experience making solid business decisions with available information

Demonstrated experience working in a fast paced and changing environment

Demonstrated experience with attention to detail, written and oral communication, multi-tasking, and working in a team atmosphere adhering to tight deadlines

Demonstrated experience with MS Office software products including 10-key

This position has a regular in-office presence. Remote options may be considered under certain circumstances and for the right candidate.

This position involves extended periods of time sitting at a computer in a desk.

Local travel may be required for company or career-related meetings, programs, or events.